Welcome to all new and returning students! This post is just an update to the changes to the Library service for the 2020 Autumn term.
- From Monday 7th September the Library will be staffed weekdays only between 9am to 6pm. As always, just allow enough time to pack up and move to the Ground Floor before the advertised closure time.
- The ground floor will be accessible 24 hours from Monday 7th, but there will be no access to upper floors over the weekends.
- On-site members of staff will be limited, so although we’ll be running an in person enquiry service from the main desk, there will be times where this is ‘staffed’ by a webcam enabled screen so that off-site staff can help you with queries. You’ll also be able to make use of this service if you’re off campus – just email email@example.com, ask to speak to someone in person and we’ll get you set up.
- You can still contact us over the phone on 01752 761145 during staffed hours, and the enquiries inbox is monitored between 9am and 5pm weekdays.
- Study spaces on upper floors will be available during staffed hours, please be respectful of other users and stay socially distanced. Cleaning equipment will be provided so that you can clean your chosen workspace before and after use.
- If you are coming to the Library to use the study spaces you will need to sign in and out of the Library to help with track and trace processes. Your data will not be kept for longer than is necessary and will be disposed of with confidential waste.
- We’ve temporarily removed the noise level designations on the main floor seating areas, but to help accommodate as many users as possible, please use headphones if you’re doing online learning and move to other areas on campus if you’d like to socialise with friends.
- Larger desks, which can’t be separated, have been marked with a white tick in a green circle symbol to show safe distances between Library users for sitting.
- If you’d like to work quietly, the Teaching Practice Library and 1st Floor I.T. suite are now quiet study spaces and the Flexible Study Room through these two rooms is now for Silent Study.
- We’re not currently booking group work rooms – so if you’d like to use them please feel free, but it will be on a first-come-first served basis. Please look out for the white tick in a green circle symbol in these rooms as this advertises maximum occupancy.
Books and Resources:
- Book access is available through a ‘Click and Collect’ service only. To help minimise contact points, browsing and self-selection of books will not be possible. Please check the Hub post or visit the Library webpages for full details on our Click and Collect service.
- If you’d like to return items and aren’t using the Click and Collect service on that day, there is a returns box in the Library foyer. Just leave any books in the box and staff will periodically check and remove any items. Remember that all Library items are not due for return until 1st October 2020, so there’s no urgent need to return items now.
- Until the 17thth September all books will automatically issue until 1st October 2020. After this date all books will issue for 2 weeks at a time – this includes reference copies. Previous loan periods will not apply, but you will still be able to renew for an unlimited number of times as usual.
- If your books go overdue, and there’s no reservations (holds) on them, we will not be charging fines. It’s still important to renew your books frequently to make sure you’re keeping track of all your borrowed items and to check for reservations, as we’ll be running a request recall service after 1st October. This service will allow another user to request we recall an overdue book that they’ve reserved, and penalties may apply in that instance. We’ll release more details of how this system will work closer to 1st October.
- We’ll be quarantining all returned items for 72 hours on their return. This length of time is based on current understanding of how long the virus lives on different surfaces. Once books have been scanned they’ll go into an ‘unavailable’ status. Apart from returning books to the return box, this won’t affect the way you return items, but availability of books will be slightly slower.
- If you’ve lost your University card, please email firstname.lastname@example.org from your University email account and we’ll set you up with a collection appointment – we’re not able to offer ‘while you wait’ printing of cards for the foreseeable future.
- Blankets aren’t available, so please make sue you bring enough layers with you if you’re planning on studying in the Library and feel the cold.
- Additional hand sanitisation points have been installed around the Library and are now fixed to walls in key areas – please do use them and let staff know if any have run out.
- While there are usually fewer people using the Library building earlier on in September, please be aware of other users to avoid close contact and maintain social distancing as much as possible.
- You need to wear a face covering while moving around the Library and campus. Once seated you may remove your face covering if you like. More information on face coverings, including exemptions, can be found here: https://www.gov.uk/government/publications/face-coverings-when-to-wear-one-and-how-to-make-your-own/face-coverings-when-to-wear-one-and-how-to-make-your-own
- If you or any members of your household have symptoms of COVID-19, you are in a period of self-isolation after returning from abroad or have been told to self-isolate by track and trace, do not come to the Library.
We’ll keep you updated with further developments, but if you have any questions about the service changes, or anything else we can help you with, please email email@example.com