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Making sure Students “Have Their Say” at Marjon

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Making sure Students “Have Their Say” at Marjon
by Victoria Scoble - Monday, 14 November 2016, 2:29 PM

The first Student Experience Council (SEC) meeting for this academic year will be held on Thursday 17th November.  This post is a reminder to students, for this SEC meeting and for future SSLC/SEC meetings, about how to raise issues at both and the difference between the two.

Do you know who your Student Rep is?

A list of Student Reps can be found on the ‘Have Your Say’ section of Learning Space:  N.B. You must be logged into Learning Space to be able to access the document.


Do you know where and how and where to raise different issues?

Student Reps are elected/volunteered at the start of the academic year to represent their course mates at Staff Student Liaison Committees (SSLCs) and the Student Experience Council (SEC). They are therefore expected to attend SSLCs for their programmes, as well as attending SEC as often as possible. Within SSLCs an issue relating to the course can be raised. If this is unable to be resolved at an SSLC or needs further action, it is then taken by the Student Reps to be raised at SEC. Ideally Student Reps should be proactive in asking their course mates of anything they want raised at an SSLC or SEC, however it is perfectly acceptable to approach/contact your Student Rep and ask them to raise an issue on your behalf.  


*Some students are worried that members of staff will find out that they have raised an issue, and it will have a negative effect on their student experience . This is not the case. Using you Student Rep to raise your concern is what gives you anonymity. No one should ever be able to trace a concern back to a specific student.*


What is an SSLC?

Staff Student Liaison Committees (SSLCs) are required for each programme of study to provide a forum, normally twice a year, for students and staff to raise and discuss issues, and identify good practice, relating to the learning, teaching and assessment, and research of the programme of study.  This should include the resources available, including the library resources and the ways in which e-learning activities support the programme. (E.g. accessing resources on the Learning Space page for your course, lectures being cancelled at short notice, Academic Adviser contact hours etc.) The purpose of the SSLC is to raise any programme related concerns with the Programme Leader/team and to provide the opportunity to exchange news and views.


What is SEC?

The Student Experience Council provides a forum in which general student and staff University related concerns can be raise and discussed (e.g. food provisions on campus, parking on campus, access to study areas etc.) SEC aims to facilitate student participation and input into appropriate matters affecting the University community with the primary aim of enhancing the student experience; it can formalise and make more effective the communication between staff and students, particularly that complementing the existing feedback mechanisms, e.g. Staff/Student Liaison Committees (SSLCs); and circulates information from relevant committees for example, matters raised through surveys and questionnaires and other issues of relevance to the student body.


The ‘Feedback Loop’ attached to explains the above in simplier terms.


Any student (whether you are a Student Rep or not) is able to contact either myself (as Secretary of SEC) or the Student Union (as both the President and Deputy President are Co-Vice Chairs) if they have any questions at all relating to any of the above.