We had a couple of comments on Chatback almost immediately as we launched it which were about courses and academic learning, but didn't mention which course they were about. If possible, it would be really helpful if you could drop us a note back on Chatback or drop me an email to let me know which course it is about. I absolutely won't share your name elsewhere if you email me, but it will help me to follow it up. If you comment on Chatback, you'll remain anonymous but you'll have to try to remember the gist of your comment so I can match you up!
Sorry for the inconvenience - that was my fault for not thinking of it initially. We have now changed the form to prompt this which makes comments about academic issues much easier for us to follow up on.
Thank you in advance,