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~~ Full Time Product Support Officer Vacancy~~ Closing Date for Applications: 6pm, Weds 12th October 2016

 
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~~ Full Time Product Support Officer Vacancy~~ Closing Date for Applications: 6pm, Weds 12th October 2016
by Jade Dyer - Thursday, 6 October 2016, 12:35 PM
 

WebBased are looking for an enthusiastic individual to join their busy team as a Product Support Officer. This is a permanentfull-time position based in Plymouth. The salary is between £14,000 to £20,000 pa, depending on your experience. 

The role involves supporting and testing large online software applications. You'll also be:

  • Dealing with incoming support requests from existing customers
  • Investigating any issues and bugs that arise
  • Offering guidance to our clients on site functionality

The ideal candidate for this role will:

  • Be enthusiastic, self-motivated and keen to work as part of a team
  • Have excellent IT skills (including in-depth knowledge of Microsoft Office)
  • Be able to identify problems and find solutions
  • Be able to explain processes and follow procedures
  • Be a natural 'people person' 
  • Have excellent spoke and written communication skills
  • Be organised, with strong admin skills and a good eye for detail

This would be a great first or second job in IT, with lots of opportunities for you to progress. A more detailed job description can be found in the attached document. 

For more information on how to apply, please click here. 

 

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